
To order lenses with ciliaryblue you must have a valid signed spectacle prescription, that is less than 2 years old. You must be over the age of 17 and not registered blind or partially sighted. We will also need a ‘p.d’ (pupillary distance) measurement, you can get this from your Optician. | RIGHT | LEFT | |||||
| sphere | cyl | axis | sphere | cyl | axis | |
| -3.00 | 1.75 | 90 | Dist | -4.25 | -1.25 | 80 |
| InterAdd +1.00 |
||||||
| -1.00 | -1.75 | 90 | Near | -2.25 | -1.25 | 80 |
Enter all the details required on the ‘order page’. If you’re not sure what type of lenses are suitable, clicking on a lens type will reveal more detailed information about the product. All our lenses are supplied by leading UK lens manufacturers, the lenses are made to the highest specification and all conform to British Standard BS2738-3 2004. All our lenses are made from plastic materials. If your prescription falls outside our available lens ranges use the form on the ‘contact page’ to enter the relevant details and we will contact you with possible alternatives.
You can now choose which type of lens you would like and proceed to the checkout. If you have been issued with an NHS voucher you can enter this at this point. We take all major debit/credit cards via a secure on-line payment service.
An NHS voucher is supplied to you by your optician if you are entitled when you have your eyes tested.
Those entitled to this voucher are:
• Students in full time education up to the age of 18.
• Persons claiming Tax credit, Income support, Job seekers allowance, Pension credit guarantee.
• Also those with an HC-2 or HC-3 certificate.
The NHS voucher on our website would entitle you to a standard pair of single vision lenses free of charge or you could order any other pair of single vision lenses and have £15 reduced from the final value. For Bifocal and Varifocal wearers please contact us so that the full voucher value can be redeemed.
All you need to do is enter the details on the order page as usual then proceed to the checkout and tick the voucher box. When you receive the box for your frames enclose your voucher and we will process this for you. Please remember this voucher MUST be signed and completed on both sides. ‘Part 2’ on the front and ‘Part 4’ on the back under ‘Patient’s declaration’.
ciliaryblue have a spectacle refurbishment service for those who choose to reglaze a frame that has already been worn. We can replace screws, nose pads and end-tips to the sides that may be damaged or discoloured and we will clean the frame ultrasonically. For a small surcharge your frame can be made to look and feel like new. Repairs and frame straightening cannot be done.
When payment for the transaction is complete the lenses will be ordered from our supplier. We will send a flat-packed box to you, which will take all frame sizes it will be addressed and pre-paid. We do ask that no spectacle frame cases are sent. Then place the frame and a copy of your prescription in the box and post back to us. 1st class postage is free, we also offer two other methods, Recorded Delivery for £5 and Special Delivery for £12 extra.
When the frame is received at the ciliaryblue glazing lab the copy of your prescription is used to confirm that the lenses are correct. New, state-of-the-art, computerised glazing machinery is used to cut the lenses down to the precise shape and size of your frame. Glazing will be done the day we receive the frames. The finished frames are checked by our professional Ophthalmic staff then securely packaged and posted back to you. Simple!
The p.d has to be measured during a sight test, but is not routinely written on a prescription, you can ask for this from your Opticians, or ask them to add it to your prescription when you are tested.
If you experience difficulty in obtaining this measurement we can take it, if necessary, from an existing pair of your glasses.
We will not use average figures for this, because of its importance, so we cannot proceed with a reglaze without it.