We have opened this particular blog as so many customers have wanted to leave feedback or testimonials and sometimes suggestions in ways that we may impove our service.  This way they can leave comments here.

Here are some that we have received in the last few months:

Sirs,

I rate the Ciliary Blue service and communication to be in the top 5 of 1000s of Internet Shopping experiences I’ve had over the past 10 years.

My new frames were posted on Friday afternoon, Ciliary Blue acknowledged receipt on Saturday morning, then advised they were ready for dispatch at 09:50 on Monday morning and received Tuesday, Wow!!

I unreservedly recommend Ciliary Blue to anyone looking for a spectacle reglazing service. Keep up the amazing glazing service.

Thank you, I’ll be back soon.

John Tinley-Howell   (john@tinley-howell.co.uk)   17/03/09  21:39

 I would  just like to thank you for your excellent service.  Glasses are perfect and I’m recommeding you all over Cambridge!!
Louise Tarrant       (loulout31@msn.com)      12/02/09  12:24 

For all varifocal and bifocal lenses ordered over the phone with anti-glare/scratch coating as standard the extra ultra-clean coating will be supplied free (worth £10). This coating will mean much less cleaning, easier cleaning and less steaming up too! Worth a phone call we think.

So if you want to reglaze bifocal or varifocals this week give us a call and mention this offer.

Phone 01455 293417

The age of smart-phones have changed the way people shop.

We had a customer ring us today while he was waiting to be pay for a reglaze at his Opticians’. He had to wait, while others were being dealt with, he typed in ‘reglaze’ into a search on his phone, it brought us up, he rang, couldn’t believe our prices, cancelled his order, paid for his sight test and left. He placed an order with us over the phone as he walked to his car and saved £145!!!!

Brilliant shopping using the net as it was intended!

Be sure to browse before you pay!

Contact us on 01455 293417  email info@ciliaryblue.com

We can now add prescription lenses to many type of active 3D glasses.

The 3D shutter specs available give an unrivaled 3D experience, this though is often spoilt by the clumsy way in which the glasses fit over your prescription glasses, if worn.

Ciliaryblue have now devised a subtle and unobtrusive way of adding prescription lenses to Samsung and Optoma active glasses. No modification is need to the glasses at all and the lenses can be removed if a new prescription is required. The lenses can be supplied direct to the customer so that they can be fitted by the customer or we would be happy to glaze and fit the lenses at our lab.

We think we may be the first to offer this as a retro service in the UK?

These lenses are made specifically for this particular application. The single vision lenses are available in most presriptions and can only be ordered over the phone. The lense can be purchased with anti-scratch for £30 or anti-scratch/glare for £35. The optimum choice seems to be with the anti-glare as it  minimises any surface reflections.

As you can see from the pictures below the fitting really is very subtble, the will improve the viewing experience, improve comfort and the cosmetics will be much better.

Please ring and ask for Tim on 01455 293417 or email to info@ciliaryblue.com

Christmas as we know falls on a Sunday this year. We will be working up until Christmas eve and will send all that is glazed that day. We are back into answer phones from Wednesday 28th until the following Saturday. We will though offer an email service that will be manned every day except Christmas/Boxing day. We will be receiving lenses from our suppliers in  the period  between Christmas and New Year, these will be glazed as normal and sent out. We will be making the draw for the December winners on New Years Day and will inform them by email/text.

From all at ciliaryblue we wish you a very happy Christmas time and a very properous New Year.

Contact details   Tel: 01455 293417        Email: info@ciliaryblue.com

For today and tomorrow only, you can upgrade any bifocal or varifocal lenses ordered witn anti-glare/scratch to the superior ultra-clean coating (worth £10) free. Just ring for details on 01455 293417

It has come to our attention this week  that one major high steet Optical retailer (sp**save**) will issue any previous customer with their p.d on request at no extra charge. They have informed their staff to comply with this in all stores, we think?

A great move by a trusted high street retailer, we hope more follow suit!

This should make reglazing with us even easier?

For today only (27/10/11) if you purchase Premium Varifocals we will upgrade you to the Elite style for no extra charge. This worth £25-30! no other offers can be used in conjunction with this. Please ring and quote the reference Elite 2.

Tel: 01455 293417       Email: info@ciliaryblue.com

Ciliaryblue have prided ourselves on our customer service. We realised that many people find it difficult to ring or email during work hours and as such have to leave this until the evening to do. The emails are manned every day (including Saturdays and Sundays) and until 10pm most nights. We try to respond as promptly as we can the target being within 30 minutes! Feel free to use this service and don’t be surprised if you get a reply!

Contact email : info@ciliaryblue.com

Free upgrade today on single vision 1.56 Reactions HC to MAR/HC worth £15 if you ring and quote the code Photo+ when you order. 01455 293417